Our Privacy Policy

Gold Standard takes client privacy seriously. We comply with our obligations under the Privacy Act 1988 Commonwealth, in regards to appropriate uses of personal information and general information handling practices. This Privacy Policy Statement explains how and for which purpose Gold Standard collects, holds, uses and discloses Personal Information. It applies to all Personal Information of individuals including but not limited to customers, suppliers, vendors, Gold Standard personnel, clinical trial participants, and clinical investigators.

How we collect your personal information

The kind of personal information we collect about you depends on your involvement with Gold Standard and may include details such as your name, mailing address, phone number or email address.

We collect this information when we ask you for it and you – or others on your behalf or authorized by you – provide it to us. Where you prefer that we do not collect your personal information, we may not be able to provide assistance and undertake activities that we would otherwise provide or undertake.

Where reasonably possible, we seek to work with information and records from which personal information has been removed.

When we use and disclose personal information, we comply with privacy laws and requirements.

We also collect information that may or may not include your personal information, through technology and tools that tell us when a computer or device has visited or accessed our content.

How we use your personal information

We use your personal information for our activities and business, and to assist in our efforts to expand and improve our services.

Examples include:

  • providing information about our services, and responding to inquiries about them;

  • for a business or professional relationship we may have with you, including to promote our services and activities that we consider may be of interest to you, unless you tell us not to do so;

  • for our everyday business purposes that involve use of personal information such as analysing our records of your use of our website.

How we store and disclose your personal information

As a globally operating company, Gold Standard may store, access, and analyse information on different servers and in different countries. Your personal information may therefore be held and processed overseas by one of our business partners, clients or service providers. In such a case we take steps to ensure that your personal information is treated the same way we would treat it; to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we store in Australia as well as overseas.

We endeavour to keep records of personal information up to date, accurate and complete, and only as long as it’s needed. From time to time special circumstance, legal or safety reasons may require us to pass on personal information.


If you would like to contact us with regards to the personal information we hold about you, correcting this personal information or our Privacy Policy, our contact details are:

Privacy Officer via email at research@goldstandard.com.au or PO Box 462 Kenmore, QLD Australia 4069. 


The Private Policy is effective as of 1 August, 2017 and will remain in effect unless changed. We may amend this Privacy Policy to reflect changes in the law, our companies, our Services, our data collection use and practices, or advances in technology. Depending on the type of change, we may notify you of the change by posting on this page or by email. Please carefully review any changes made to this Privacy Policy.